Appointments

We recommend that clients schedule their next appointment prior to leaving the clinic. We accept Visa, MasterCard and cash. Cheques are not accepted. Prices do not include HST and are subject to change without notice. When booking an appointment, please inform us of any Gift Certificates you will be redeeming.

Cancellations

Please keep in mind that “no-shows” or last minute cancellations leave our  estheticians with empty appointment times. As well, we may have had to turn away other guests that could have enjoyed that time slot! Because of this.

Late Arrivals

We recommend that you arrive at least 15 minutes prior to your first appointment. If you do happen to arrive late for your appointment, we will try our best to accommodate your full booking.

Gratuities

If you are pleased with the services you have received, it is customary to give a 10% to 15% gratuity to each of your therapists. For parties of 3 or more people a 20% gratuity will be added.

Gift Cards

Spa gift cards are a caring, thoughtful and special way of gift giving. Our wide selection of individual services and money saving packages make for easy and creative choices. Gift Cards are elegantly packaged and can be ordered by phone or in person. They can be for a specific dollar amount. Gift cards are not refundable, they  cannot be exchanged for cash.

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN ITEMS